right of withdrawal

You have the right to any contract of sale that you enter into with us www.hypreader.shop have completed without giving any reason to revoke.

The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods or, in the case of a single order or a partial shipment, the last goods or the last item .

In order to exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear statement, stating your name, your address, the goods ordered and the order date.

The declaration of withdrawal can

  • per Post an
    Himmelfreundpointner e.U.
    Wolfgang-Hauserstr. 3
    4400 Steyr
    Austria
  • by E-Mail an office@hypreader.shop
  • or by telephone at +436641784324

be transmitted.

You can also use the attached sample revocation form for this, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send the notification of exercising your right of cancellation before the 14-day cancellation period has expired.

Consequences of revocation

If you withdraw from this contract, we will owe you all payments we have received from you, including delivery costs (except for the additional costs resulting from you choosing a different type of delivery than the cheapest standard delivery offered by us have chosen) to be repaid immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired.

PDF: Sample withdrawal form

You will find all the documents required for the return together with the delivery note with your shipment. Please note:

Please always send the item back to us complete with the original packaging - this ensures fast processing. Be sure to use the returns sticker for your returns and have the returns delivery note stamped at the post office. If you do not have the return slip, please send the goods to the following address:

Austria:

PEX-Logistics International GmbH
c/o Hypreader
Industry line 5
A-4063 Hörsching
Contact persons: Mr. Schmölz, Mr. Pfleger, Mr. Jürgen Polanski, Mr. Heinz Polanski

Germany:

PEX Logistics GmbH
c/o Hypreader
Kastanienweg 1
D-85399 Hallbergmoos
Contact persons: Mr. Schmölz, Mr. Pfleger, Mr. Jürgen Polanski, Mr. Heinz Polanski

The return costs are at the expense of the Internet user.

shipping and return costs

EU countries + third countries

EU countries

Austria,Germany,Belgium,Poland Bulgaria,Croatia,Luxembourg,Ireland Italy,Denmark,Estonia,Finland France,Latvia,Lithuania,Netherlands Portugal,Romania,Sweden,Slovakia Slovenia,Spain,Czech Republic,Hungary Exception for Greece, Malta and Cyprus

Standard shipping and return costs EU countries : Free shipping and €5.50 return costs Greece, Malta and Cyprus €17.90

third countries

Switzerland, Liechtenstein, Monaco United Kingdom, Norway

Shipping and return costs third countries : €17.90


You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exclusion of the right of withdrawal

The right of withdrawal is excluded in particular for the following contracts:

Contracts for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by you is decisive or which are clearly tailored to your personal needs. Spectacles with individually cut lenses that have been manufactured according to a special customer order are therefore excluded from the revocation.

Goods that are delivered sealed and are not suitable for return for reasons of health protection or hygiene if their seal was removed after delivery. In the case of removing the seal from contact lenses and care products, the right of withdrawal expires.