Refund policy

right of withdrawal

You have the right to any contract of sale that you are withUSover www.hypreader.shopcompleted without giving a reasonto revoke. 

thecancellation periodis fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods or, in the case of a single order or a partial shipment, the last goods or the last item.

To herrevocationto exercise right, you must us stating your name, your address, the goods ordered and the order date by means of a clear declaration of your decision to withdraw from this contract. The declaration of withdrawal can be sent by post toHeaven friend pointnerI., Rudolf Himmelfreundpointner, 

Wolfgang-Hauserstrasse 3, 4400 Steyr, per Email an office@hypreader.shopor by phone at +43 664 178 4324be transmitted. You can also use the attached samplerevocationuse the form, but it is not compulsory. 

To safeguard therevocationperiod, it is sufficient that you send the notification of the exercise of therevocationright before the end of the 14-day periodcancellation periodsend off 

consequences ofrevocation 

If you withdraw from this contract, we will owe you all payments we have received from you, including delivery costs (except for the additional costs resulting from you choosing a different type of delivery than the cheapest standard delivery offered by us have chosen) to be repaid immediately and at the latest within fourteen days from the day on which the notification of yourrevocationof this contract has been received by us. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier. 

You have the goods immediately and in any case no later than fourteen days from the day on which you informed us about therevocationof this contract, send it back to us or hand it over. The deadline is met if you send back the goods before the period of fourteen days has expired.  

PDF: samplerevocationform

You will find all the documents required for the return together with the delivery note with your shipment. Please note: 

Please always send the item back to us complete with the original packaging - this ensures fast processing. Be sure to use the returns sticker for your returns and have the returnsLStamp the delivery note at the post office. If you do not have the return slip, please send the goods to the following address: 


PEX-Logistics International GmbH 
c/o Hypreader 
Industriezeile 5 
A-4063 Hörsching 
Contact persons: Mrmelt, Mr. Pfleger, Mr. Jürgen Polanski, MisterHeinz Polanski  


PEX LogisticsGmbH 
c/o Hypreader 
Kastanienweg 1 
D-85399 Hallbergmoos 
Contact persons: Mrmelt, Mr. Pfleger, Mr. Jürgen Polanski, Mr. Heinz Polanski 

The return costs are at the expense of the Internet user. 

shipping and return costs

EU countries + third countries

EU countries

Austria,Germany,Belgium,Poland Bulgaria,Croatia,Luxembourg,Ireland Italy,Denmark,Estonia,Finland France,Latvia,Lithuania,Netherlands Portugal,Romania,Sweden,Slovakia Slovenia,Spain,Czech Republic,Hungary Exception for Greece, Malta and Cyprus

Standard shipping and return costs EU countries : €5.50 Shipping and return costs Greece, Malta and Cyprus €17.90

third countries

Switzerland, Liechtenstein, Monaco United Kingdom, Norway

Shipping and return costs third countries : €17.90 

You only have to pay for any loss in value of the goods if this loss in value is due to an examination of the condition, properties and
functioning of the goods is due to non-necessary handling by you. 

Exclusion of the right of withdrawal 

Therevocationright is particularly in the following contracts locked out: 

Contracts for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by you is decisive or which are clearly tailored to your personal needs.Spectacles with individually cut lenses that have been manufactured according to a special customer order are therefore excluded from the revocation. 

Goods that are delivered sealed and are not suitable for return for reasons of health protection or hygiene if their seal was removed after delivery. In the case of removing the seal from contact lenses and care products, the right of withdrawal expires.